When one secretary held an entire engineering firm together — until we mapped the work.
B2B engineering firm
Three production automations live in three months. ~40 hours of manual work removed per automation. No new hires needed as the firm grew.
Real engagements, not pilots dressed up as case studies. Work that used to be done by hand, rebuilt with the people who do it, and measured against the starting point in hours — on the tools the client already owned.
Client story · an energy systems group
Before
to write one meeting protocol, by hand
After
for the same protocol — 289 of them in six months
An energy systems group asked us to look at what its people were still doing by hand. We talked to them, mapped the work, then built it with them: tender-document assembly, invoicing, email and correspondence handling, and meeting capture — alongside hands-on sessions on working with Gemini. Over six months, 289 meeting protocols were written at about four minutes each instead of about an hour: roughly 44 hours a month back.
The correspondence work held the same standard: 96 incoming letters in six weeks, all 96 matched to the right contract. Taken together, the four processes remove about one full-time role of manual work a month. Every figure here is the client’s own, confirmed by them — which is the only kind of number we publish.
The portfolio
Each one built on the tools the client already owned, live in production — not a demo. We show the work and the real numbers; client names are withheld where we don’t have clearance to publish them.
B2B engineering firm
Three production automations live in three months. ~40 hours of manual work removed per automation. No new hires needed as the firm grew.
Mid-sized creative agency
Inbound client requests classified, routed, and ticketed into Wrike with the right project code. No re-typing.
Consumer brand
Daily posts drafted, designed, and queued. Marketing lead reviews + ships in minutes.
Mid-market enterprise (HR Ops)
Onboarding questions answered in-channel, sourced from internal docs. Time-to-productivity dropped sharply.
Internal services team
Scheduling, prep notes, recording, and structured recap handled end-to-end. Nothing falls through.
Finance back-office, B2B services
Supplier invoices were keyed and matched by hand — roughly five working days per cycle. We built capture-and-match on the Microsoft Power Platform they already ran; it now takes about two hours, and every posted invoice traces back to its source.
Mid-sized service business
Every inbound email gets classified, scored, and surfaced to the right person with context — no manual triage.
B2B software sales org
Sales calls automatically scored against the playbook. Coaching is consistent, not vibes-based.
Your move
Bring the one your team dreads — a 30-minute conversation, no slides. Or start from licence spend with the free Tool Waste Self-Check.